Patient Access:
Foundation of the Revenue Cycle | Summer 2023

TUESDAY, JULY 18th, 2023

Following the success of the Patient Access: Foundation of the Revenue Cycle meeting hosted in the winter of 2023, the Summer program will continue to expand on topics of greatest concern to Patient Access and Front-End Revenue Cycle teams, including topics such as registration and eligibility verification, point-of-service collections, securing prior-authorization, delivering timely and accurate patient estimates, and continued compliance with the No Surprises Act.

With an industry-driven platform of speakers with decades of years of combined revenue cycle experience, this one-of-a-kind program provides insights into developing and prioritizing work queues, overcoming operational challenges in working with payers, and ultimately supporting patients in their healthcare financial journey.

Event Schedule

11:00    Log-in & Open Networking Opportunity
11:10     Opening Remarks & Program Welcome
11:15     Increasing Registration Accuracy & Eligibility Verification
12:00   Networking & Coffee Break
12:15     Securing Prior-Authorization for Care: Documentation
1:00     Networking & Coffee Break
1:15       Delivering Accurate Patient Estimates & the No Surprises Act
2:00     Networking & Coffee Break
2:15      Improving Patient Collections: Point-of-Service & Beyond
3:00     Closing Remarks & Program Conclusion

*All Times Eastern

About the Meeting

Danielle Andujar

Danielle Andujar

Regional Director, Patient Access
NOVANT HEALTH

Grace Upleger

Director of Patient Financial Services
VANDERBILT UNIVERSITY MEDICAL CENTER

Jeff Shipley

Manager, Pre-Visit Patient Access 
RUSH UNIVERSITY MEDICAL CENTER

Fareed Aziz

System Vice President, Revenue Cycle Management 
MOUNTAIN HEALTH NETWORK

Keri Collins-Mooney

Regional Director, Finance – Acute
(Former Finance Director at NEMOURS)
UHS, INC.

Terrence Cunningham, JD

Director, Administrative Simplification Policy
AMERICAN HOSPITAL ASSOCIATION

Katina Robinson

Patient Access Manager
HCA HEALTHCARE

Rosita Green, CHAM, CRCP-I

Former Director of Pre-Authorization, Verification, & Eligibility
LUMINIS HEALTH

Seth Jeremy Katz, MPH, RHIA, FAHIMA

VP, HIM & Revenue Cycle
UNIVERSITY HEALTH

Laura Kern

Administrative Director, Patient Access
UNIVERSITY OF TOLEDO MEDICAL CENTER

Lisa Layton

Patient Access Manager
BAMF HEALTH

Hannah Murphy, DHA, FACHD

Regional Director for Patient Access
PROVIDENCE

Gary Patterson

Patient Access Director
ESSENTIA HEALTH

Becky Peters

Executive Director, Patient Access
BANNER HEALTH

Laura Rasor

Patient Access Director
TEXAS HEALTH RESOURCES

Marilyn Niedzwiecki, Director, Revenue Integrity, Ann & Robert H. Lurie Children's Hospital of Chicago

Erin Squires

Regional Director of Patient Access
TRINITY HEALTH NORTHEAST REGION

The Access Point: Video Series

Relevant White Papers:

Following the October Patient Financial Services: Ensuring Access to and Payment for Care meeting, the healthXchange has prepared a number of white papers highlighting findings from the program. 

Registration & Eligibility Verification 2023 Panel Summary

Patient Registration 2022 White Paper

Prior Authorization 2022 White Paper

Patient Estimates 2022 White Paper

Financial Counseling 2022 White Paper