Patient access: Foundation of the Revenue Cycle

Executives responsible for patient access play a foundational role in the revenue cycle, supporting not only the bottom line through ensuring accurate remittance from patients and payers, but also fostering patient satisfaction through efficient and accurate communication related to eligibility, estimates, and patient financial responsibilities. The role of patient access has catapulted in importance as revenue cycle and hospital leadership look to reduce denials and improve reimbursement, requiring teams to tackle increasing administrative burdens in meeting payer authorization requirements, complying with the No Surprises Act, and at the same time addressing staffing shortages across the function. 

The healthXchange Patient Access: Foundation of the Revenue Cycle program provides patient access executives and teams with an opportunity for open collaboration and dialogue with industry peers in a dynamic online format, with a focus on practical solutions and strategies being implemented to navigate the evolving environment in patient access; creating efficiency in workflows, maximizing resources, and ultimately improving the revenue cycle.