Patient Financial Services:
Ensuring access to and payment for care
october 11 & 13, 2022
From registration and eligibility verification to final billing and reimbursement, finance, access, and revenue cycle teams must work in tandem throughout the patient journey to support access to care while at the same time ensuring payment and reducing payer denials. Blending high-level keynote presentations, interactive breakout discussions, and one-to-one networking, this online program provides an opportunity for executives from across the Nation to benchmark current practices and engage with peers.
MODULE 1: OCTOBER 11, 2022
Front-End Patient Financial Services
- Comprehensive pre-registration and eligibility verification
- Delivery of timely and accurate patient estimates
- Efficiencies in securing prior-authorization for care
- Opportunities in financial education and counseling
MODULE 2: OCTOBER 13, 2022
Back-End Financial Reconciliation
- Accurate and timely preparation and submission of claims
- Coding and Clinical Documentation Improvement success
- Reducing denials and improving A/R performance
- Monitoring reimbursement and contract performance
MODULE 1 FACILITATORS:
Rose Chaperon, Associate Chief Revenue Cycle Officer
MEDICAL UNIVERSITY OF SOUTH CAROLINA
Blake Evans, Associate Vice President, Patient Access
RUSH UNIVERSITY MEDICAL CENTER
Dedra Bouchard, Patient Estimates Manager
UC DAVIS HEALTH
Jennifer Dyrseth, Manager, Patient Financial Services
OLYMPIC MEDICAL CENTER
Joseph Johnson, Director, Patient Access
TIFT REGIONAL MEDICAL CENTER
Makeyta Love, Enterprise Manager, Prior Authorization – Patient Access
MAYO CLINIC
Heidi Peris, Director of Patient Access
AKRON CHILDREN’S HOSPITAL
Christopher Ritscher, Manager, Patient Access Financial Clearance Center, Procedures/ Admissions
OSF HEALTHCARE
Steven Schapp, Senior Manager, Patient Financial Services & Central Authorization
MASSACHUSETTS GENERAL HOSPITAL
Trish Starkes, Director of Patient Access & Financial Eligibility
UF HEALTH JACKSONVILLE
MODULE 2 FACILITATORS:
Ryan Bell, Director, Patient Financial Services
RIVERSIDE HEALTHCARE
Ryann Bradley, Director of Reimbursement
HERITAGE VALLEY HEALTH SYSTEM
Celeste Daye, VP Revenue Management
CONCERTOCARE
Alexander Forbis, MBA, MSN, RN, QPHQ Associate Director of Centralized Denials Management
BANNER HEALTH
Deborah Jones, Director of Clinical Documentation Improvement
BRIGHAM AND WOMEN’S
Sergio Quiej, Revenue Cycle Strategist, Consultant & RCM Manager
ADVENT HEALTH
Alexander Safavi, Manager, Patient Financial Services
CHILDREN’S HOSPITAL OF PHILADELPHIA
Guzel Wardell, RN, BSN, MBA, CCDS, CSS, LSSYB, Clinical Documentation Improvement Director
METHODIST HEALTH SYSTEM
THE ONLINE PLATFORM:
Recreating the in-person event format, Hopin provides an intuitive, easy-to-use digital event platform featuring a main stage, breakout sessions, one-to-one video networking, and digital exhibits. All registrations for the event will be facilitated through the Hopin platform, with event access available on both desktop and the Hopin mobile app. Speakers or headphones will be needed to listen to content and a webcam is also required for networking and joining sessions on-stage.
PARTNERSHIPS:
Event partnerships are available at this time and provide a range of opportunities for connecting with current and potential customers, increasing brand awareness and generating demand. With participants from around the country, the online event provides partners with an opportunity to meet with and engage individuals in a condensed and time-efficient format, creating meaningful connections and the chance to gain insightful industry knowledge from panels and sessions.