Revenue Cycle Excellence: Denials mitigation

Tuesday, September 26, 2023

As rates of payer denials have continued to trend upward, revenue cycle teams are reimagining denial management in order to proactively identify causes of denials, to manage denials and appeals through cross-functional collaboration, and to ultimately reduce denial rates through continuous improvement and monitoring. Join us for this live, online program, to discuss and benchmark best practices with peers, to look hear how others are successfully navigating a challenging environment, to ultimately reduce payer denials through strong workflows, comprehensive documentation and proactive monitoring.

Program Schedule

10:55    Log-In, Open Networking, & Program Welcome
11:15      Current Trends & Common Causes of Payer Denials
12:00    Networking & Coffee Break
12:15     Effective Denial Management: Prevention & Appeals 
1:00      Networking & Coffee Break
1:15       Payer Contract Performance & Analysis Benchmarks
2:00     Networking & Coffee Break
2:15      Continuous Monitoring & Denials Improvement
3:00     Closing Remarks & Program Conclusion

*All Times Noted in Eastern

About the Program

Executive Panelists Include:

Shannon Cameron

Shannon Cameron, MBA MHIIM, CPC

Executive Director
HARVARD MEDICAL FACULTY PHYSICIANS

Carrie Donovan Photo

Carrie Donovan

SVP, Chief Revenue Officer
ADVOCATE HEALTH

Garland Goins, Jr.

Garland Goins, Jr., MBA

VP, Revenue Cycle Management
AVANCE CARE

Paula Hall

Director, Operations, Billing, & Revenue Cycle
IU HEALTH – PEDIATRICS (INDIANA UNIVERSITY)

Ken Hogue, MBA, CRCR, CPPM

Senior Director, Revenue Cycle Management
NY – UNITED HEALTH SERVICES, INC.

Alexa Jones, MHA

Revenue Operations Manager, Analytics & Strategy
DAVITA KIDNEY CARE

Alexander Forbis, MBA, MSN, RN, CPHQ

Associate Director of Centralized Denials Management
BANNER HEALTH

Scott Soucy

Director, Managed Care Contracting
CATHOLIC MEDICAL CENTER

Ken Sanchez

Ken Sanchez

Director of Payer Relations & Managed Care
BOULDER COMMUNITY HEALTH

Jared Swiecicki, MHA, CHFP, FHFMA

Director of Physicians Accounts Receivable 
UNIVERSITY OF CHICAGO PHYSICIANS GROUP

Jennifer Weston, J.D.

Director, Revenue Cycle Optimization
UI HEALTH (UNIVERSITY OF ILLINOIS)

Pre-Event Speaker Interviews: